Updates and key information on the response to the COVID-19 Outbreak at The Palace Retirement Community
The Palace Retirement Community is in a confirmed COVID-19 outbreak.
We are testing our staff members every two weeks. With community spread still being a major concern, this regular testing will help us detect new positive staff or asymptomatic staff early and limit the risk of potential exposure to our residents.
We are working closely with Public Health, with our Medical Directors, our Epidemiologist and with Extendicare’s Infection Prevention and Control specialists and are following their directives. As well, our enhanced infection prevention and control measures remain in place such as symptom screening our residents and team members twice daily, terminal cleaning of high-touch surfaces, ensuring that all our staff are wearing masks and personal protective equipment and revisiting our infection prevention and control protocols to ensure they are being religiously followed. We are also hiring more staff to help ensure that we can uphold the high standard of care we are proud of providing to our residents.